Privacy Policy
Effective Date: September 9th, 2025
Plondo Network Inc. (“Plondo,” “we,” “us,” or “our”) operates plondo.com. Our headquarters are located at 175 Richland Place Dr, Monroe, LA 71203, USA.
We are committed to protecting your privacy and being transparent about how we handle your personal information. This Privacy Policy describes the information we collect, how we use it, how we share it, and the rights available to you under applicable laws.
1. Information We Collect
A. Information You Provide
- Name, email address, billing/shipping address, and account credentials.
- Payment and transactional data (if applicable).
- Communications such as inquiries, feedback, survey responses, or support tickets.
B. Information We Collect Automatically
- Device identifiers, browser type, operating system, IP address, and geolocation (if enabled).
- Site usage data: pages visited, time spent, navigation patterns, referral sources.
- Cookies and similar technologies that track browsing activity for functionality, analytics, and personalization.
C. Information From Third Parties
- Business partners or service providers who support our operations.
- Publicly available sources where legally permissible.
2. How We Use Information
We use personal information to:
- Provide, maintain, and improve our services.
- Process payments, orders, and account activities.
- Communicate with you about your account, transactions, and service updates.
- Deliver personalized experiences and relevant marketing (where permitted).
- Ensure the security of our systems and prevent fraud.
- Comply with legal and regulatory obligations.
3. Sharing of Information
We may share personal data with:
- Affiliates and subsidiaries under our corporate structure.
- Vendors and service providers who perform services on our behalf (e.g., hosting, payments, analytics).
- Legal or regulatory authorities when required by law or to protect safety, rights, or property.
- Business transaction participants if Plondo is involved in a merger, acquisition, or sale of assets.
We do not sell your personal information.
4. International Transfers
Your information may be transferred to, stored in, or processed in the United States or other jurisdictions outside your home country. “
“Where applicable, we use safeguards such as Standard Contractual Clauses (SCCs) and comply with frameworks like the EU–U.S. Data Privacy Framework and the UK Extension for lawful transfers.
5. Data Security
We implement administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, misuse, or alteration. While no system is 100% secure, we continually monitor and update our security practices to reduce risk.
6. Data Retention
We retain information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Data is deleted or anonymized when no longer required.
7. Your Rights
General Rights (All Users)
- Access: Request a copy of your data.
- Correction: Update or correct inaccurate data.
- Deletion: Request deletion of your information.
- Restriction/Objection: Limit or object to processing.
- Portability: Receive a portable copy of your data.
- Withdraw Consent: Where consent is required, you may withdraw it.
To exercise your rights, contact us at legal@plondo.com.
8. Cookies & Tracking
We use cookies and similar technologies to:
- Enable site functionality.
- Analyze traffic and improve performance.
- Deliver personalized experiences and ads.
You may disable cookies through your browser settings, but certain features may not function properly.
9. Children’s Privacy
Our services are not directed to children under 13 (or 16 in the EU/UK). We do not knowingly collect personal information from children. If you believe we have collected such data, contact us and we will delete it.
10. Third-Party Services
Our site may link to third-party websites or services. We are not responsible for their privacy practices. Please review their policies independently.
11. Regional Addenda
A. California (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the CPRA:
- Right to know what categories of personal data we collect, use, disclose, or sell.
- Right to request deletion of personal data.
- Right to opt out of sale or sharing of personal data (Plondo does not sell personal data).
- Right to non-discrimination for exercising your rights.
- Right to correct inaccurate personal data.
- Right to limit use of sensitive personal information.
You may submit requests to legal@plondo.com.
B. European Union (GDPR)
If you are located in the European Economic Area (EEA):
- Plondo is the data controller of your personal information.
- Legal bases for processing include: performance of a contract, legal obligations, legitimate interests, and consent.
- You have the right to lodge complaints with your local Data Protection Authority (DPA).
- Transfers outside the EEA are safeguarded by SCCs or approved mechanisms.
C. United Kingdom (UK GDPR / Data Protection Act 2018)
If you are located in the UK:
- Plondo is the data controller of your personal data.
- You have the same rights as under GDPR.
- You may lodge complaints with the Information Commissioner’s Office (ICO) in the UK.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted at plondo.com/privacy with a new effective date. Continued use of our services means you accept the updated policy.
13. Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy, please contact us at:
Plondo Network Inc.
175 Richland Place Dr
Monroe, LA 71203, USA
Email: legal@plondo.com